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Legal Policy

These terms govern your use of the CX.Care website (the “Web Site”). This service and the content from or through this Web Site are provided “as is,” and CX.Care expressly disclaims all warranties expressed or implied, including, without limitation, the warranties of merchantability or fitness for a particular purpose or arising from a course of dealing, usage or trade practice. CX.Care does not guarantee that the website will always be available or free of errors. In no event shall CX.Care or its licensors be liable to a licensee or a third party for any indirect, special or consequential damages, including lost profits, lost data, and corresponding items arising out of or in connection with the use of this Web Site or this agreement, even if CX.Care has been advised of the possibility of such damages.

COPYRIGHT INFORMATION

Copyright ©2023 CX.Care. All rights reserved. The material made available by CX.Care on this Website is protected under the laws of the United States. No portion of this Website or the contained material may be reproduced in any form or by any means without prior written permission from CX.Care.

 

Accessibility and Compliance:

CX.Care is committed to ensuring that our website is accessible to all users, including those with disabilities. We strive to meet or exceed the requirements of relevant accessibility standards, including the Americans with Disabilities Act (ADA).

If you encounter any accessibility issues while using our website or have suggestions for improvement, please contact us at [email protected] We value your feedback and are dedicated to providing an inclusive online experience for all users.

 

Privacy and Data Handling

At CX.Care, we take your privacy seriously. This Privacy and Data Handling section outlines how we collect, use, and protect your data when you use our website.

 

1. Data Collection

We may collect the following types of data when you use our website:

  • Personal Information: When you voluntarily provide it, we may collect personal information such as your name, email address, and contact information.
  • Usage Information: We may collect non-personal information about your interactions with our website, such as the pages you visit, the actions you take, and your device information.

 

2. Use of Data

CX.Care uses collected data for the following purposes:

  • To provide and improve our services.
  • To communicate with you, respond to inquiries, and provide customer support.
  • To analyze and enhance the user experience on our website.
  • To comply with legal obligations and protect our rights.

 

3. Data Protection

We are committed to protecting your data and employ industry-standard security measures to safeguard it. However, please be aware that no method of data transmission over the Internet is entirely secure, and we cannot guarantee the absolute security of your data.

 

4. Data Sharing

CX.Care does not sell your personal data to third parties. We may share your data with trusted service providers or partners who assist us in operating our website or providing services, but only to the extent necessary to fulfill those purposes.

 

5. Cookies and Tracking

We may use cookies and similar tracking technologies to collect information about your use of our website. You can manage your cookie preferences through your browser settings.

 

6. Privacy Policy Updates:

We may update this Privacy and Data Handling section from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and the date of the last revision will be indicated.

By using our website, you consent to the practices outlined in this Privacy and Data Handling section. If you have any questions or concerns about your data or our privacy practices, please contact us at [email protected]

 

APPLICABLE LAWS

This Web Site (excluding any linked sites) is controlled by CX.Care from its office in Houston, Texas. By accessing this Web Site, both the user and CX.Care agrees that the laws of Texas, without regard to its conflict of law principles, will apply to all matters relating to the use of this Website, and that any and all claims, causes of action, or disputes (regardless of theory) arising out of or relating to this Web Site or this agreement shall be brought exclusively in the courts located within Texas. CX.Care makes no representation that materials on this Website are appropriate or available for use in other locations. Those who choose to access this Website from other locations do so on their own initiative and are responsible for compliance with applicable local laws. Materials provided on this Web Site are subject to U.S. export administration laws and regulations. CX.Care is not responsible in any manner for information on any site with which this Web Site is linked, nor do we endorse any of the opinions or information set forth therein.

 

Terms of Use

Welcome to CX.Care! These Terms of Use outline the terms and conditions that govern your use of our website, www.CX.Care. By accessing and using our website, you agree to comply with these terms, so please read them carefully. This statement describes how CX.Care collects and uses the personal information you provide on our website, as well as the choices available to you regarding our use of your personal information and how you can access and update this information. These terms are effective as of September 25, 2023.

 

CX.CARE TERMS OF USE

Welcome to CX.Care Terms of Use. CX.Care provides this website, collectively referred to as “this Site,” including all its portals and pages. Your use of this Site is subject to our Terms of Service (“Terms”). By accessing and using this Site, you acknowledge that you and your organization have read and agreed to abide by these Terms.

Please take note: If you and/or your organization do not agree to these Terms, we kindly request that you refrain from using this Site.

Key Points: By using this Site, you agree to comply with our Terms.
“Terms of Service” and “Terms of Use” are used interchangeably in this agreement.
Your use of this Site implies your consent to these Terms.

Legal Consideration: It’s essential to recognize that these Terms carry legal implications. For full legal clarity, you may want to consult with legal counsel to ensure compliance with relevant laws.

 

LIMITED AUTHORIZATION TO ACCESS AND USE THIS SITE

General Notice: CX.Care grants you limited authorization to download, view, copy, and print information and documents published by CX.Care on this site (the “Information”). This authorization is solely for private use or for non-commercial use within your organization and for the purpose of supporting CX.Care products and services. By accepting this authorization, you agree that any download, copy, print, or use of the Information will retain all copyright and other proprietary notices in the same form and manner as in the original.

General notice: CX.Care authorizes you to download, view, copy, and print information and documents published by CX.Care on this site (the “Information”), is solely for private use or for non-commercial use within your organization and for the purpose of supporting CX.Care products and services. In consideration of this authorization, you agree that any download, copy, print, and use of the information that you make shall retain all copyright and other proprietary notices in the same form and manner as in the original. No other use of the information is authorized unless with prior written authorization from CX.Care. For the avoidance of doubt, information does not include the design or layout of this site or any part of it, or trademarks and service marks displayed on this site. CX.Care logos are trademarks and service marks of CX.Care. You may not use these or any other trademarks or service marks of CX.Care without the prior written authorization of their respective owner(s).

No Other Use Authorized: Unless you obtain prior written authorization from CX.Care, no other use of the Information is permitted. It’s important to note that this authorization does not extend to the design or layout of this site or any part of it, nor does it cover trademarks and service marks displayed on this site. The CX.Care logo is a trademark and service mark of CX.Care, and you may not use it or any other trademarks or service marks of CX.Care without obtaining prior written authorization from their respective owner(s).

 

PRODUCT

The Site contains content protected by copyrights, trademarks, and other proprietary information, collectively referred to as “Material.” This material includes but is not limited to, text, software, pictures, graphics, videos, music, and sound. Ownership of the Material may belong to CX.Care, its affiliates, suppliers, or the respective owners, who may hold licenses for its use. Unauthorized use of the Material may violate copyright, trademark, and other laws.

 

PRESERVATION OF NOTICES

When making copies of the Material, it is imperative to retain any copyright and other property notices that were originally part of the Material. Failure to do so constitutes a breach of these terms.

 

USAGE RESTRICTIONS

The Material may not be reproduced, displayed in public, heard or seen in public, distributed, or used for any public or commercial purpose unless expressly agreed upon otherwise. Modifying or selling the Material is also prohibited. Additionally, using the Material for any purpose on other websites or within networked computer environments is not permitted.

 

HTML CODE COPYRIGHT

The HTML code developed by CX.Care to generate the site’s pages is also protected by copyright. Users are strictly prohibited from copying or modifying this code.

 

AUTHORIZATION EXPIRATION

Your authorization to use the Material automatically expires if you violate any of these rules. In such cases, any copies you have made of the Material must be promptly destroyed.

 

FORUMS USAGE

Scope of Forums/Wikis/Blogs: The Site may provide access to forums, wikis, blogs, and communication facilities (collectively, the “Forums”) designed for communication between users and CX.Care.

Authorized Usage: You agree to use the Forums for uploading, posting, sending, and receiving messages, files, documents, graphics, images, and content (“Materials”) related to the forum’s scope. Usage must be non-commercial.

Unauthorized Usage: You shall not use the Forums for promotions, advertisements, solicitations, or any commercial purposes. Prohibited actions include:

  1. Surveys, contests, fundraising, chain letters, junk e-mail, spam.
  2. Uploading malicious software or files.
  3. Defamation, abuse, harassment, threats, or violation of others’ rights.
  4. Transmitting false or harmful content.
  5. Infringing on intellectual property rights or violating applicable laws and regulations.
  6. Collecting information about others in the Forums, including email addresses.
  7. Restricting other users’ access to the Forums.
  8. Material Removal: CX.Care may review and remove Materials at its discretion but has no obligation to monitor the Forums.

Rights to Materials: While CX.Care does not claim ownership of Materials, by submitting Materials to the Forums, you grant CX.Care and its affiliated companies have a worldwide, perpetual, irrevocable license to use, display, modify, and distribute such Materials. You also warrant that you have the necessary rights to submit these Materials.

 

PASSWORDS AND USER ACCOUNTS

Access to specific areas of this Site may require the creation of a user account and the use of a username and password. If necessary, follow the registration process provided on the Site and select a password and username. You are solely responsible for maintaining the confidentiality of your password and for any activities conducted under your account.

CX.Care and third parties will not be held responsible for any unauthorized use of your password and account. If you suspect any unauthorized activity or a security breach, please notify CX.Care immediately.

 

LINKS TO THIRD-PARTY WEBSITES

This Site may include links to third-party websites not controlled by CX.Care. CX.Care does not endorse or guarantee the content, reliability, or accuracy of information on these third-party sites. These links are provided for convenience only. CX.Care is not liable for any damage or loss resulting from the use of third-party websites or the information obtained from them. Users are encouraged to exercise caution when visiting such sites.

 

DISCLAIMERS

Any and all the Information (including the Software) provided on this Site are provided on an “as is” and “as available” basis without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose or any warranties regarding workmanlike efforts, lack of negligence or non-infringement. CX.Care makes no warranty that the results that may be obtained from the use of this Site or any tools or services available offered through this Site will be accurate or reliable, or that the quality of any products or services described in this Site will meet your expectations. The content of this Site may include technical inaccuracies or typographical errors. CX.Care does not warrant that the electronic functions contained in this Site will be uninterrupted or error-free, that defects will be corrected, or that this Site or the server that makes it available is free of viruses or bugs or represents the full functionality, accuracy, reliability of the information available. In the future, changes may be added to the information herein but there will be no duty to update this site. CX.Care may make improvements and/or changes in the product(s) and/or program(s) described on this Site at any time without notice.

 

LIMITATION OF LIABILITY

CX.Care, along with its affiliated companies, directors, employees, or representatives, shall not be liable for any errors contained herein or for any damages, including but not limited to direct, indirect, special, punitive, incidental, or consequential damages. These damages may include loss of data, loss of profits or revenues, loss of business, loss of reputation, or any economic loss arising from the use or inability to use this site, or reliance on any information or materials provided on this site, even if advised of the possibility of such damages.

 

Maximum Liability:

Regardless of any circumstances, the total liability of CX.Care, its affiliated companies, directors, employees, or representatives, shall never exceed the amount paid for the services provided and may only be available in the form of service credits.

 

USER INDEMNITY TO CX.CARE

You and your organization agree to defend, indemnify, and hold CX.Care, its affiliated companies, directors, employees, or representatives harmless from and against any and all damages, expenses (including attorneys’ reasonable fees), losses or liabilities arising out of or in connection with your access to or use of this Site (including the Forums).

 

TERMINATION OF ACCESS

CX.Care reserves the right to terminate a user’s access to this Site, including their account, without notice in the event of a breach of the Terms of Use. Such termination does not affect CX.Care’s right to seek indemnification for damages resulting from the breach.

 

MODIFICATION OF THE TERM OF USE

CX.Care may update and make changes to the Terms of Use at any time without prior notification. When doing so, CX.Care will also revise the “last updated” date at the top of the Terms of Use. With respect to the Privacy Policy, material changes will be notified to you by placing a prominent notice on this Site.

 

INTELLECTUAL PROPERTY

Excluding materials provided by you and accepted by us (“your data”), you may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, services or benefits obtained from the Site, except as expressly provided herein. Other than your data, all content, database information, data, and services available on, and collected as a whole through this Site are property of CX.Care, its affiliates, advertisers, and licensors, and are protected by copyrights, trademarks, service marks, patents, trade secrets, and other proprietary rights and laws in the United States and internationally. Certain names, products, or services that may be mentioned in the Site may be the trademarks of their respective owners. All rights are reserved.