Privacy Policy

Effective as of September 25, 2023. This privacy statement describes how CX.Care collects and uses the personal information you provide on our website, www.CX.care. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

COLLECTION AND USE OF PERSONAL INFORMATION

CX.Care collects the following personal information from you:

  • Contact information such as name, email address, mailing address, phone number
  • Unique identifiers such as user name, account number, password
  • Preferences information such as product wish lists, order history, marketing preferences

 

CHOICE/OPT-OUT

Effective as of September 25, 2023.

You may choose to stop receiving CX.Care’s newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can edit this on your profile.

 

INFORMATION OBTAINED FROM THIRD PARTIES

We obtain address information about you from third-party sources, such as the United States Postal Service, to verify your address so we can properly ship your order to you and prevent fraud. We purchase marketing data about our customers from third parties and combine it with information we already have about you, to create more tailored advertising and products. If you provide us with personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.

 

INFORMATION SHARING

CX.Care will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties. We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

CX.Care may also disclose your personal information in the following instances:

  • As required by law such as to comply with a subpoena or similar legal processes.
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
  • If CX.Care is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on your profile on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
  • To any other third party with your prior consent to do so.

 

LINKS TO OTHER WEBSITES

Our website includes links to other sites whose privacy practices may differ from those of CX.Care. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.

 

SECURITY

When we collect personal information directly from you, we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on the CX.Care website, you can contact us here.

 

ADDITIONAL POLICY INFORMATION

Our website includes widgets, which are interactive mini-programs that run on a site to provide specific services from another company (e.g. displaying news, opinions, etc.). Personal information, such as your email address, may be collected through the widget. Cookies may also be set by the widget to enable it to function properly. Information collected by this widget is governed by the privacy policy of the company that created it. Our website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.

 

CORRECTING AND UPDATING YOUR PERSONAL INFORMATION

To review and update your personal information to ensure it is accurate, please log in to your profile or contact us here.

 

NOTIFICATION OF PRIVACY STATEMENT CHANGES

CX.Care may update this privacy statement to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on CX.Care’s privacy practices.